Melbourne & Australia-wide

Find the right allied health care
near you

Answer two quick questions and we'll match you with the right allied health services — physio, OT, massage, acupuncture, dietetics and more — then show you exactly how to book a home visit, clinic appointment or telehealth.

✓No referral needed ✓Registered NDIS provider ✓Home visits in 4 cities ✓Telehealth Australia-wide
Our services

Allied health services you can book here

Every service comes to you as a home visit. Physiotherapy, remedial massage and acupuncture can also be booked at our Balaclava clinic.

Coverage

Where we come to you

Coverage depends on which practitioner you need, so the tool above is the quickest way to check. These are the areas we visit most often — more about our Melbourne service area.

Inner Melbourne

Melbourne CBDCarltonEast MelbourneFitzroySouthbankDocklandsRichmondSouth Yarra

North

BrunswickBrunswick EastCoburgPrestonNorthcoteThornburyReservoirPascoe ValeEltham

East

Box HillCamberwellHawthornHawthorn EastKewDoncasterDoncaster EastBurwoodBlackburnGlen IrisGlen WaverleyMount WaverleyRingwoodMitchamHeathmontBoroniaBayswaterFerntree GullyWantirna SouthRowville

Bayside & south-east

St KildaBalaclavaElwoodElsternwickBrightonBrighton EastBentleighMoorabbinCheltenhamArmadaleToorakPrahranMalvernMalvern EastCaulfieldOakleighClaytonDandenongCranbourne

West

FootscrayYarravilleSunshineAltonaWilliamstownPoint CookWerribeeHoppers CrossingCaroline SpringsKeilor Downs

Can’t see your suburb? Call 1800 166 167 — our coverage grows with the team and we can often still help.

How it works

Booked in three simple steps

  1. 1
    Tell us what you need
    Pain, recovery, movement, walking aids, nutrition, emotional wellbeing or ageing well. Pick up to three.
  2. 2
    Tell us where you are
    Start typing your suburb. We check which practitioners reach you, and whether the clinic is an option.
  3. 3
    Book in
    Book a home visit online, book at the clinic, or call us and we will sort it out with you.
Funding

Funding, referrals and rebates

You don’t need a referral to book. We work with all the major funding schemes, as well as private clients.

✓No referral needed
✓NDIS
✓Support at Home
✓TAC
✓DVA
✓Post Acute Care
✓Transition Care Program
✓CDM / EPC plans
✓Private & privately insured

Support at Home replaced Home Care Packages — see how we work with it. If you are a support coordinator, plan manager or care advisor, get in touch and we will confirm what applies.

FAQ

Common questions

Quick answers about services, coverage and funding.

Still have a question?
Our team is happy to talk it through.
1800 166 167
Which service do I need for back pain?

Most people with back, neck or joint pain start with physiotherapy. Remedial massage and acupuncture often work well alongside it, and our Balaclava clinic can offer all three in the one place. If you are not sure, call 1800 166 167 and our team will talk it through with you.

Do you come to my suburb?

We deliver home visits across metropolitan Melbourne, plus parts of Sydney, Brisbane and Adelaide. Mobile acupuncture covers all of Melbourne. Enter your suburb in the tool above to see exactly which services reach you.

Can I book more than one service?

Yes. Many patients see a physiotherapist and a remedial massage therapist, or work with an allied health assistant between clinician visits. Select up to three needs and we will match services for all of them.

Is this covered by NDIS, Support at Home or a care plan?

Hub & Spoke Health is a registered NDIS provider and works with Support at Home, TAC, DVA and Chronic Disease Management (CDM/EPC) plans. We work with support coordinators, plan managers and care advisors, so get in touch and we will confirm what applies to your situation.

What is the difference between a home visit and the Balaclava clinic?

On a home visit our practitioner brings their equipment to you, and can see your home environment to spot anything contributing to your symptoms. The Balaclava clinic gives you a private treatment room with the full range of equipment on site. Physiotherapy, remedial massage and acupuncture are available either way.

Can I have a telehealth appointment instead?

Nutrition and dietetics is available by telehealth anywhere in Australia. Hands-on services such as physiotherapy, massage and acupuncture need an in-person visit, so call us and we will find the right option.

Still not sure which service you need?

Tell us what’s going on and our team will point you to the right practitioner. No referral needed, no obligation.